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Pedro Antonio Llamas Ballester is a Quality Project Manager at Apple with 20 years of experience in multinational companies. Previously, they held various roles at Starwood Hotels & Resorts, where they specialized in customer service and team management. Pedro has also worked in sales and customer relations, significantly improving customer satisfaction metrics. They earned a Higher Diploma in Marketing and Management from University College Cork, along with degrees in History of Art and a Master's in Management and Patrimony from Spanish universities.