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Barbara d'Ovidio is an experienced manager and team-oriented leader currently serving as the AI/ML Team Lead at Apple. With a strong background in the service industry, Barbara has successfully managed teams in international settings, focusing on operational needs and project facilitation. Previously, they held positions such as Senior Sales Team Manager at TELUS International Ireland and Training and Quality Manager at Voxpro, where they achieved high customer satisfaction and implemented process improvements. Barbara’s educational background includes a Master’s degree in Hospitality & Hotel Management and a Bachelor's degree in Institutional and Enterprises Communication from Sapienza Università di Roma.