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Mark Willoughby serves as the Global Director of Account Management and Customer Success at AppDirect, a position held since September 2016, while also previously holding roles such as Senior Customer Success Lead - Global and Account Director. Over seven years, Mark has successfully led the AppDevices Account team, fostering relationships with major companies including Jaguar Land Rover, BASE, AT&T, Rogers, and Telus. Prior to AppDirect, Mark worked at AppCarousel (Wmode) from May 2004 to August 2016 in various roles, including Vice President of Accounts. Earlier experience includes positions at Inventa as Promotions Supervisor and at Travelodge Canada in Marketing. Mark holds a Management and Marketing degree from The University of Lethbridge and a Marketing and Business degree from Mount Royal University.