Provides outsourced contact center services to retailers, healthcare, insurance and financial services companies.

Telecommunications

Ansafone Contact Centers

Ansafone Contact Centers' headquarters in Santa Ana, CA, United States

Randy Harmat

Laura Cunico

Dawn Johnson

Jared Mendez

Meredith Gaitanis

The Customer Service Team at Ansafone Contact Centers handles inbound and outbound communications, providing support to clients in sectors like retail, healthcare, insurance, and financial services. They resolve customer inquiries, manage accounts, and ensure customer satisfaction through efficient and professional service.

Customer Service Team

The Leadership Team at Ansafone Contact Centers is responsible for setting the strategic direction and operational oversight of the company. This team, comprising the President & CEO, CFO, CTO, and VPs of Client Services, collaborates to enhance service delivery, drive innovation in technology, ensure financial stability, and foster strong client relationships across various sectors, including retail and healthcare. Their collective expertise guides the organization in achieving its growth objectives while maintaining high-quality customer support services.

Leadership Team

The Operations Team at Ansafone Contact Centers oversees the efficient functioning of outsourced contact center services, ensuring high-quality support for clients in the retail, healthcare, insurance, and financial sectors. They manage real-time analytics, workforce management, and overall operational strategies to optimize performance and service delivery.

Operations Team

The Human Resources team at Ansafone Contact Centers oversees the recruitment, onboarding, and retention of employees, ensures compliance with labor laws, and administers employee benefits. They cultivate a supportive workplace culture to enhance employee satisfaction and performance, vital for delivering excellent outsourced contact center services.

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Ansafone Contact Centers

Org chart

Teams

Customer Service Team

Leadership Team

Operations Team

Human Resources

Offices

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Ansafone Contact Centers

Org chart

Teams

Customer Service Team

Leadership Team

Operations Team

Human Resources

Offices

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