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Roohi Nisar is a strategic and results-driven Customer Success Leader with over a decade of experience in the fintech industry and currently serves as the Chief Operations Officer at Angel One. They specialize in customer-centric innovation and digital transformation, achieving notable results such as a 400% increase in organic customer acquisition and a 91% reduction in customer complaints. Roohi holds a degree in Banking, Corporate, Finance, and Securities Law from St. John's College, Agra, and is certified in Data Analytics, Excel, Power BI, and ChatGPT. They actively seek VP or Director-level roles in Customer Success, particularly within visionary fintech or digital-first organizations in Dubai.