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Kristal B. is a seasoned healthcare professional currently serving as the Manager of Provider Services at AmeriHealth Caritas Ohio since February 2023. In this role, Kristal leads a committed team to cultivate relationships with healthcare providers, oversee communications, manage claims issues, and support quality initiatives and outreach projects. Prior experience includes serving as Center Director at Health Partners of Western Ohio, where responsibilities included managing operations and staff at a Federally Qualified Health Center, and as Community Engagement and Outreach Manager for the Mental Health & Recovery Services Board of Lucas County, focusing on community outreach and integrated marketing strategies. Kristal began the career as Program Coordinator of Chronic Disease Management at Mercy, contributing to mission-driven initiatives and developing personalized health plans. Academic credentials feature a Master's Degree in Public Health Education and Promotion from the Northwest Ohio Consortium for Public Health and a Bachelor of Science in Exercise Physiology from The University of Toledo.