Danielle Matthews is an accomplished professional with extensive experience in customer engagement and product development, currently serving as Vice President of Customer Engagement Platforms & Solutions at American Express since August 2012. Danielle has held various roles within the company, including Director of Global Recommendations Product Development and Senior Product Manager for Global Corporate Payments, where significant contributions included leading cross-functional teams to enhance client servicing portals and executing successful go-to-market strategies. Danielle's earlier experience includes roles at NYU Stern School of Business as an MBA Graduate, StarCite as a Solutions Consultant, and Citi in multiple positions, culminating in the use of technical skills to improve customer engagement and product implementation processes. Educational achievements include an MBA from NYU Stern with specializations in Strategy, Marketing, and Finance, alongside a BA in Economics and Hispanic Studies from Vassar College.
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