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Priya Shanmugham has extensive experience in operations and management across various companies. Starting as a Quality Analyst at Cameo Corporate Services, Priya tracked associate performance and conducted feedback sessions. Advancing to Team Leader at Toppan Merrill, significant improvements in productivity and quality were achieved through staff education and training. As an Assistant Manager at Mobiu365 Data Services, Priya managed service delivery operations, SLA management, and team performance, while acting as a client escalation point. Following this role, Priya held the position of Assistant Manager at Medusind before joining Amazon, where various roles included Operations Manager and Program Manager for Pricing and Customer Engagement, from November 2020 to June 2023.