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James Pemberton is a Global IT Director at Amazon, where they lead the Corporate IT Infrastructure and Operations organization across 55 countries, overseeing a vast portfolio of infrastructure devices. Previously, they held various roles at Microsoft, including senior IT program manager and director of technical product advisory. James has significantly contributed to the development of Amazon's Zero-Trust network and operational strategies, achieving notable improvements in service demands and cost efficiencies. They are currently pursuing a Bachelor's degree at the University of Washington's Michael G. Foster School of Business.