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Eliya Lenge is a strategic and results-driven leader with over 17 years of experience in customer relations and operations across the UK, EU, and South Africa. Currently serving as a Senior Manager for Executive Customer Relations at Amazon, Eliya leads a team dedicated to enhancing customer experience and resolving complex escalations. Previously, Eliya held roles as Regional Operations Manager at Liberty Group South Africa and Managing Director at Urithi Wealth Planners, where they developed customer-focused strategies and operational frameworks. Eliya is pursuing a Master of Arts in Progress at Wits Business School and has obtained a Bachelor of Business Administration from the University of South Africa.