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Ann H. is a seasoned UX product strategy and research insights leader currently serving as the Head of Research for Selling Partner Services at Amazon. With over 22 years of experience, they have previously held significant roles at major companies such as Facebook, Google, and Walmart, where they drove impactful strategies and initiatives. Ann's work at Facebook notably involved leading a strategy impacting over 2 billion customers and influencing cross-company initiatives presented to the CEO. They have also contributed to the development of user experience for smartphone devices at Nokia, and have academic credentials from Cornell University and Stanford University.