Altron HealthTech, comprising of MedeMass, MediSwitch and MedeServe has over 30 years of experience providing practice management and electronic claims switching technology to the healthcare industry. Our focus is specifically on healthcare practice management and electronic health record (EHR) solutions. Our goal is to deliver business solutions that minimise administration costs and increased efficiencies so that healthcare providers can be focused on patient care and business health.

Our proven, trusted healthcare solutions run seamlessly in the background to deliver the administrative, financial, clinical support and data insights medical businesses need. By providing a secure foundation for both the patient and practitioner journeys, from the first appointment to final payment, we enable healthcare businesses to move confidently into a meaningful digital future. Efficiently and cost-effectively.

Health Care

Medical Devices

Altron HealthTech

Altron HealthTech's headquarters in Johannesburg, South Africa

This department focuses on assisting customers with inquiries, issues, and ensuring their overall satisfaction with the company's products and services.

Customer Support Services

The IT and Software Team at Altron HealthTech is responsible for developing and maintaining the company's practice management and electronic health record (EHR) solutions. This team ensures that the software is secure, efficient, and user-friendly, providing crucial support for healthcare providers. They handle everything from software development and testing to infrastructure security and user training, ensuring that the technology seamlessly supports healthcare businesses' administrative, financial, and clinical needs.

IT and Software Team

The Specialists and Managers team at Altron HealthTech is responsible for ensuring the effective implementation and compliance of our healthcare solutions. This team provides training to healthcare providers, manages risk and compliance to uphold data security, drives strategic growth initiatives, and ensures system performance. Their combined efforts guarantee that our technology delivers optimal efficiencies and supports the seamless operation of healthcare practices.

Specialists and Managers

The Customer Support and Experience team at Altron HealthTech is dedicated to ensuring an exceptional customer journey from initial engagement through ongoing support. This team addresses customer inquiries, provides technical assistance, nurtures client relationships, and supports the integration of our practice management and EHR solutions. Focused on enhancing the client experience, they aim to resolve issues promptly and maintain high customer satisfaction, thereby allowing healthcare providers to focus on delivering quality patient care.

Customer Support and Experience

This department is responsible for optimizing business processes and systems to enhance operational efficiency.

Business Operations

This department manages and nurtures relationships with clients to ensure satisfaction and retention.

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People (3)

Jobs (0)

Other teams

IT and Software Team

Specialists and Managers

Customer Support and Experience

Business Operations

Client Relations

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People (3)

Jobs (0)

Other teams

IT and Software Team

Specialists and Managers

Customer Support and Experience

Business Operations

Client Relations

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