ABOUT ALTOURAGE
Altourage is a client-obsessed managed service provider. We offer Support Services, Cybersecurity Solutions, Cloud & Infrastructure Management and Business Transformation Consulting. 

Our highest purpose is creating true partnerships with our clients. To do so, we purposefully select dedicated teams of engineers, project managers, help desk analysts, and client success professionals that become a true extension of our clients’ organizations. 

We combine unmatched customer service, deep technology expertise, two decades of industry experience, and cutting-edge solutions to transform our clients into secure, nimble, efficient, industry-leading companies.

OUR APPROACH

Technology

We see technology as a toolkit to accomplish your business goals in the most efficient way possible. Rather than technology driving business processes, we believe that the vision for your company should drive where and how technology is incorporated into your organization.

Service

True service comes not just in delivering short-term fixes, but in creating long-term opportunities. And, while there are many times when a client simply needs a password reset, being a real partner with our clients means always asking ourselves “How can we help you do this better?” 

Imagination

Every member of the Altourage team is excited by the idea that the right technology solutions can propel a business ahead of its competition. We recognize that our role is often to spark the imagination of our clients, so they too can feel the excitement for what is possible. And so, we ask our clients to imagine along with us.


Software

Altourage

Altourage's headquarters in New York, NY, United States

This department oversees overall strategic direction and operational management of the organization.

Executive Leadership

The Support Team at Altourage is dedicated to providing exceptional customer service by addressing and resolving client issues efficiently. They handle a wide range of support tasks, from simple password resets to more complex troubleshooting and technical assistance. By combining deep technical expertise and a proactive approach, the team ensures seamless IT operations and contributes to the long-term success and satisfaction of Altourage’s clients.

Support Team

The Technical Engineering and Support team at Altourage is responsible for ensuring the smooth operation and security of our clients' IT infrastructure. This team handles everything from system maintenance and cybersecurity to troubleshooting technical issues and conducting quality assurance. By leveraging their deep technology expertise and commitment to exceptional service, they help clients optimize their systems and achieve their business goals efficiently and securely.

Technical Engineering and Support

The Project Management Team at Altourage oversees the planning, execution, and completion of technology projects to meet clients' business goals. Comprising Associate Project Managers, Project Team Managers, and Project Managers, the team ensures projects are delivered on time, within scope, and on budget. They coordinate with engineers, help desk analysts, and client success professionals to provide seamless service, fostering long-term client partnerships by continuously identifying opportunities for improvement and innovation.

Project Management Team

This department focuses on assisting customers with their inquiries and ensuring a positive service experience.

Customer Support

This department manages financial strategy and revenue generation activities.

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People (3)

Jobs (0)

Other teams

Support Team

Technical Engineering and Support

Project Management Team

Customer Support

Finance and Revenue

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People (3)

Jobs (0)

Other teams

Support Team

Technical Engineering and Support

Project Management Team

Customer Support

Finance and Revenue

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