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Ahmad Elbassuiny is a seasoned professional specializing in Operational Excellence and Business Process Management, with diverse experience across multiple industries including manufacturing and IT. They hold an MBA with a focus on International Business from ESLSCA and a postgraduate diploma in Total Quality Management from The American University in Cairo. Ahmad's background includes various roles at companies such as Mondelēz International and BMW Group, as well as certifications in Lean Six Sigma, PMP, and BPM. Currently, they are pursuing a BSc in Mechanical Engineering at Ain Shams University while actively contributing to quality assurance and operational excellence initiatives in their role as Head of Quality.