Alder provides home security, home automation, and medical alert services. Protect what matters most with Alder's total home security packages. 866-620-4128

Consumer Services

Alder

Alder's headquarters in Orem, UT, United States

Adam Schanz

Bruce Ehlers

James Edwards

Barry Hickman Jr.

Andrew Harris

Kevin Cox

Courtney Aldridge

Adam Christian

The Sales Team at Alder is responsible for driving revenue by converting leads into customers for Alder's home security, home automation, and medical alert services. This team, composed of various roles such as Sales Managers, Inside Sales Representatives, and Sales Directors, works collaboratively to develop and implement sales strategies, build customer relationships, and achieve sales targets across different regions. Their efforts contribute directly to ensuring more households benefit from Alder's comprehensive security solutions.

Sales Team

The Leadership Team at Alder is responsible for setting the strategic direction and vision for the company, overseeing critical functions such as product development, customer experience, sales, and operations. This diverse group collaborates to drive growth, enhance service quality, and ensure the effective execution of Alder's mission to provide comprehensive home security and automation solutions. Through effective leadership and innovative thinking, they strive to protect what matters most to their customers.

Leadership Team

The Customer Service and Support team at Alder is dedicated to ensuring customer satisfaction by providing assistance with home security, automation, and medical alert services. They handle inquiries, troubleshoot technical issues, and work to retain customers by addressing their concerns and needs.

Customer Service and Support

The Human Resources & Recruitment team at Alder oversees employee relations, talent acquisition, and workforce planning. Key responsibilities include managing payroll, recruiting new talent, ensuring compliance with labor laws, and fostering a positive workplace environment to support Alder's mission of providing top-notch home security and automation services.

Human Resources & Recruitment

The Operations Team at Alder oversees the execution and management of field services, ensuring that installations, maintenance, and customer support are performed efficiently and effectively. They coordinate regional and divisional activities to maintain high service standards and continuously improve operational processes to enhance customer satisfaction.

Operations Team

The Sales and Customer Experience team at Alder is responsible for driving revenue growth through direct sales of home security and automation services while ensuring an exceptional customer journey. They focus on acquiring new customers, maintaining high customer satisfaction, and delivering personalized support to protect what matters most to Alder's clients.

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Alder

Org chart

Teams

Sales Team

Leadership Team

Customer Service and Support

Human Resources & Recruitment

Operations Team

Sales and Customer Experience

Offices

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Alder

Org chart

Teams

Sales Team

Leadership Team

Customer Service and Support

Human Resources & Recruitment

Operations Team

Sales and Customer Experience

Offices

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