Vijayakumar Venugopal is a Group Digital & AI Transformation Leader with over 16 years of experience in CX strategy and digital transformation across various industries. They have successfully driven revenue growth through CRM strategies and digital marketing transformation, achieving over USD 8 billion in sales revenue. As a thought leader in data governance and sales analytics, Vijayakumar has led impactful initiatives in AI and digital innovation while managing teams of over 30 professionals. Currently, they serve as the Co-Founder & Chief Digital Officer at Skywalk Drobotics Academy, where they continue to champion digital transformation and enhance customer experiences.
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