Fatih Yağız is a customer experience and service design expert with extensive experience in the banking sector. They managed private banking and wealth management at Albaraka Türk, focusing on high-net-worth client experiences, and held roles such as Branch Manager and Head of Customer Experience, where they developed and implemented customer-centric strategies. Fatih also served as an Internal Auditor at Albaraka Katılım Bankası A.Ş., ensuring compliance and operational efficiency. They earned a degree in Economics from İstanbul Üniversitesi, graduating with a high GPA of 3.69.
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