We’re a Y Combinator backed startup with ambitious plans to end your flying woes once and for all. In a nutshell, we help air passengers around the world secure compensation for delayed, canceled, or overbooked flights. We fight for millions of travelers who are unsure of their rights, lack the time, or lack the expertise to embark on the claims process independently. We believe that air passenger rights weren't made for airlines to interpret on a whim.

Aviation & Aerospace

Airhelp

Airhelp's headquarters in Gdańsk, Poland

Jimmy Maymann

Greg Roodt

Henrik Zillmer

The Software Engineering Team at Airhelp is responsible for designing, developing, and maintaining the software solutions that power the company's platform. They create robust systems to manage flight compensation claims, ensure seamless user experience on the website and mobile applications, and maintain backend infrastructure for optimal performance and scalability. This team collaborates closely with product managers, frontend developers, and DevOps to deliver innovative features that help millions of passengers claim their rightful compensation effortlessly.

Software Engineering Team

The Operations team at Airhelp is responsible for ensuring the seamless execution of processes related to air passenger compensation claims. They manage and optimize the workflow across various departments, oversee IT infrastructure, maintain office functionality, and lead process improvements to enhance efficiency. The team is instrumental in supporting customer service operations and ensuring timely payouts, ultimately aiming to streamline the compensation process for affected air passengers globally.

Operations

The Marketing Team at Airhelp is responsible for enhancing the company's visibility and outreach to potential customers globally. They develop and execute strategic initiatives across various channels, including SEO, social media, affiliate marketing, and paid advertising, to drive brand awareness and engagement. By leveraging data-driven insights and optimized content, they work to educate air passengers about their rights and the benefits of the company's services, ultimately boosting customer acquisition and retention.

Marketing Team

The Legal Team at AirHelp is responsible for navigating the intricate landscape of air passenger rights and regulations to secure compensation for travelers affected by flight disruptions. They handle legal claims, provide expert legal advice, manage data protection, and develop strategic legal frameworks to enhance operational efficiency. The team ensures that passengers' rights are upheld by leveraging their extensive legal expertise to challenge airlines and secure rightful compensations.

Legal Team

The Leadership Team at Airhelp drives the strategic vision and operational excellence of the company, ensuring alignment across all departments to enhance the customer experience for air passengers seeking compensation. Composed of co-founders and executive leaders, this team cultivates a culture of innovation and advocacy, while navigating industry challenges to solidify Airhelp's position as a leader in passenger rights. Their focus is on empowering travelers, optimizing product offerings, and fostering a strong organizational culture to achieve ambitious goals.

Leadership Team

The Business Development & Customer Support team at Airhelp focuses on expanding the company's global reach by establishing strategic partnerships and business opportunities, particularly in the Australia and APAC regions. Simultaneously, the team provides dedicated support to customers, ensuring they understand their air passenger rights and receive the compensation they are entitled to for flight disruptions. This dual approach enables Airhelp to grow its market presence while maintaining high levels of customer satisfaction.

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Airhelp

Org chart

Board & advisors

Teams

Software Engineering Team

Operations

Marketing Team

Legal Team

Leadership Team

Business Development & Customer Support

Offices

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Airhelp

Org chart

Board & advisors

Teams

Software Engineering Team

Operations

Marketing Team

Legal Team

Leadership Team

Business Development & Customer Support

Offices

Related companies

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