Blandine B¨¦raud-Sudreau is a Senior Onboarding Specialist at Aircall, where they previously held roles as a Customer Care Specialist and Customer Onboarding Specialist. Before joining Aircall, Blandine worked as an Assistant Customer Centricity at Michelin, managing customer expectations and needs during a policy change. They also served as the right-hand person to the Country Manager for Germany and Switzerland at Voyage Priv¨¦, focusing on operational management and market analysis. Blandine began their career in recruitment at Es't¨ºte Hunting Minds and as an Assistant Buyer at Volkswagen AG. They hold a Master in Science of Management from EMLYON Business School and a Licence de droit from Universit¨¦ Lumi¨¨re Lyon 2.