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Eoin Coogan is currently a Global Crisis Investigator at Airbnb, where they adeptly manage crisis cases by collaborating with stakeholders and ensuring comprehensive documentation. Prior to this role, Eoin served as a Senior Safety and Crisis Management Specialist at Airbnb, focusing on safety policies and enhancing team productivity. Eoin has also gained diverse experience in various positions, including a Warehouse and Online Sales Manager, a Batista Supervisor, and a Content Review Associate at Accenture. They hold a certificate in the Science of Wellbeing Psychology from Yale University and have cultivated a strong ability to remain calm and detail-oriented in high-pressure situations.