Welcome to the Home of AISATS

As India'​ leading gateway services company Headquartered in Mumbai and operating in Delhi, Bengaluru, Hyderabad, Thiruvananthapuram and Manguluru airports, we at AISATS, care for our customers and our customers customer. 

Our customers know when they do business with us, they do business with our 11000+ value creators, because, our people are passionate believers of the company’s vision, mission and core values. Our comprehensive gateway services that include Ground handling - passenger assistance, apron services and Air cargo handling is managed by a team of experts that understand the importance of your business. That’s why, every time we serve a passenger, we partner with you to create a new travel memory. Every piece of cargo held, is our promise to deliver it carefully and every ramp support offered is a commitment to safe and secure operations. 

At AISATS we place purpose at the core of everything we do. Every day, everyone comes together to pursue just one mission – a mission of 'Redefining Experiences'​.

People First - Customer Focused - Purpose Driven

Aviation & Aerospace

Travel & Leisure

Air India SATS Airport Services Private Limited (AISATS)

Air India SATS Airport Services Private Limited (AISATS)'s headquarters in Mumbai, India

This department manages and oversees all aspects of load control procedures and processes.

Load Control Operations

This department focuses on providing assistance and service to customers, ensuring their inquiries and concerns are addressed effectively.

Customer Support

This department manages employee relations, recruitment, talent development, and organizational culture.

Human Resources

This department manages the processing, handling, and logistics of cargo and freight services.

Cargo Operations

The Learning and Talent Development team at Air India SATS Airport Services Private Limited (AISATS) is responsible for enhancing employee skills and fostering a culture of continuous development. This team designs and implements training programs, leadership development initiatives, and talent management strategies to ensure the professional growth and capability of AISATS's workforce. By aligning their efforts with the company’s vision of 'Redefining Experiences,' they support AISATS’s commitment to exceptional customer service and operational excellence.

Learning and Talent Development

The Customer Service Team at Air India SATS Airport Services Private Limited (AISATS) is dedicated to delivering exceptional passenger and cargo handling experiences at our various operational airports. This team manages a range of services including passenger assistance, apron services, and safety and security compliance, ensuring a seamless and memorable travel experience for every customer. Their commitment to excellence and customer-focused approach helps AISATS redefine experiences and maintain high standards of service.

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People (14)

Jobs (0)

Other teams

Customer Support

Human Resources

Cargo Operations

Learning and Talent Development

Customer Service Team

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People (14)

Jobs (0)

Other teams

Customer Support

Human Resources

Cargo Operations

Learning and Talent Development

Customer Service Team

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