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Mizanoor Choudhury has extensive experience in IT service management, currently serving as a Systems Engineer and Change Manager at Agilisys since March 2014. Key responsibilities include coordinating changes, reviewing implemented changes, and compiling monthly reports for senior leadership. Previous roles at Agilisys include Problem Manager, Service Transition Manager, and Service Improvement Manager. Prior to joining Agilisys, Mizanoor held positions such as Service Desk Team Leader at Agilisys and ICT Service Desk Manager at Unity Partnership. Mizanoor began a career in aviation with Air Atlanta/Excel as Cabin Crew. Academic qualifications include a Bachelor of Science in Information Technology from The Manchester Metropolitan University and a GNVQ Advanced Science from Oldham Sixth Form College.