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Roger Nunes Gonçalves is an experienced IT Support Analyst currently working at Agi, where they handle advanced technical support and manage system implementations. They have previously held various IT and administrative roles across multiple organizations, including n4b Business Solutions and Agibank. Roger completed their education in Information Technology and Computer Networks at Instituto Federal Sul Rio Grandense and Universidade Paulista. Their early career included positions as a technician and intern, contributing to their extensive skill set in IT support and process improvement.