Jazmyne Carpenter is a seasoned IT professional with extensive experience in system analysis and desktop support. Currently serving as a Senior System Analyst at The AES Corporation since September 2022, Jazmyne previously held the role of Sr. Associate in desktop support at The Pew Charitable Trusts from August 2015 to July 2022, where responsibilities included VIP assistance, troubleshooting hardware and software issues, managing service requests through ServiceNow, and overseeing asset management. Jazmyne's career in technology began with a year-long intensive training program at Assisting Telecommuters, which provided foundational skills in desktop support, IT helpdesk, networking, and project management. Educationally, Jazmyne completed high school at The Potomac School, graduating in 2007.
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