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LuAnn Ardillo is a trusted HCM advisor and advocate, focused on ensuring client success by delivering a seamless and unified HCM experience. They have extensive experience in the financial and insurance sectors, having worked as a Mortgage Loan Officer at SunTrust Bank and Wachovia Mortgage Company, and held various roles at Automatic Data Processing Insurance Agency, Inc., including Director of Sales Operations and Channel Manager. Currently, at ADP, LuAnn serves as a Principal Client Success Executive, where they strategically partner with clients to maximize return on investment and improve overall performance. Additionally, LuAnn has contributed to client success initiatives as a member of the Client Success Advisory Board in FY22.