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Victoria Torres is a highly accomplished GenAI Solutions Strategist and Customer Success Expert with two decades of experience in driving customer satisfaction and value through innovative technological solutions. They served as the Director of Education at Noble Desktop from 2013 to 2016, where they developed training programs and recruited top instructors. Currently, Victoria holds multiple roles at Adobe, including Senior Practice Lead for GenStudio for Performance Marketing, focusing on generative AI solutions for marketing teams. Victoria is also a candidate for a Ph.D. in English Literature at the University of California, Berkeley, while pursuing a B.A. at Fordham University.