Shawn Cranford is a Senior Software Engineer of Enterprise Tools at Adobe, where they focus on Jira Data Center and Cloud. Shawn previously worked at Atlassian from 2014 to 2025 as a Cloud Support Engineer, providing technical support for Jira, Confluence, and other products while mentoring new engineers. They have also held positions at TGI Fridays as a bartender, at Harte-Hanks as a Microsoft Office 365/ITAR Frontline Lead, and at SolarWinds as a Technical Support Engineer. Shawn earned an Associate of Applied Science in Local Area Network Administration from Austin Community College in 2010.
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Austin, United States
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