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Thanh Ha-Phuoc is a Managing Director at Accenture, specializing in CMT Technology ASG. With over 17 years of experience, they have a strong background in managing large international and national engagements, particularly in business-driven CRM implementations and complex system integrations. Previously, Thanh held roles at IBM, where they contributed as an Associate Partner and Complex Program Manager, and worked as a CRM Consultant at T-Systems International GmbH. They are currently pursuing a Diploma in Computer Science at the University of Koblenz Landau.