Eldy Moura is an accomplished IT executive currently serving as the Global IT Director for the Service Management Office at AbbVie since January 2025. With a strong focus on optimizing enterprise-wide performance, Eldy drives strategic direction and operational excellence across various IT functions. Previous roles include Global IT Director positions at Johnson & Johnson, where initiatives led to significant reductions in major incidents and global Mean Time to Resolve, and The Mosaic Company, where Eldy managed a global team and developed processes for cloud operationalization. At McDonald's, Eldy advanced Enterprise Service Management and technology innovations, enhancing user experiences. With a Master of Science in Administration in Information Resources Management from Central Michigan University and a Bachelor's degree in Computer Science from USCS, Eldy combines extensive technical expertise with strategic leadership in the IT domain.
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