Carlo Fagnani has an extensive career in operations and customer service within the medical industry, currently serving as Head of Operations at Abbott since January 2017. Prior to this role, Carlo worked at Alcon Laboratories, Inc. from May 1997 to January 2006, where responsibilities included managing a customer service team and overseeing logistics and administrative tasks for a new product line. Carlo holds a classical diploma from Istituto Salesiano S Ambrogio in Milan, completed in 1990.