Paul Vanstone is an experienced Technical Support Specialist currently working at A. O. Smith since October 2007, specializing in Hot Water on Demand systems while providing contractor training and support. Prior experience includes a position as a Product Support Services contractor at Microsoft Canada, assisting home users with software issues, and a stint as a Network Assistant for the Government of Ontario, where Paul developed IT infrastructure for government exhibits. Earlier career highlights involve roles at The Software Group Limited as a Technical Support Specialist, System Administrator, and Engineering Technician, where Paul managed complex systems and provided high-quality customer service. Educational credentials include an Electronic Engineering Technician degree from DeVry Institute of Technology and certifications in A+, Network +, and MCSE from triOS College of Information Technology.
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